bwin Review

Overall rating
Average payout: 92.69%
Address: ElectraWorks Ltd., Suite 6, Atlantic Suites, Europort Avenue, Gibraltar

Bwin Review 2022: Bonus, Promotions, Withdrawal

In our review of Austrian sports betting operators Bwin, we’ll take an in-depth look at every aspect of their website and betting apps. No matter whether we find positives or negatives, we’ll provide an honest assessment of the complete sportsbook offering, covering everything from the odds to live streaming, via the payment options on offer, right through to reviewing the various bonuses and promotions found on the site. So if you are looking for a complete analysis of Bwin, you’re definitely reading the right article.

Reputation and Credibility (10/10)

Originally known as betandwin, this Austrian company was founded way back in 1997, with a team of just 12 people. They launched their first online betting site just a year later, making them one of the oldest online operators in existence. Rebranded in 2006, the much more recognisable Bwin brand has grown considerably since those early days, and now boasts over 20 million registered players, across more than 25 territories.

Bwin was one of the sports betting operators which co-founded the European Gaming and Betting Association (EGBA). This Brussels-based body works towards providing consumer protection within the industry, as well as promoting sustainability and betting integrity within the European online gambling sector.

With three different gaming licenses, membership of the International Betting Integrity Association and casino games certified by both eCogra and iTech Labs, we can be in no doubt that Bwin is one of the most trustworthy and reputable online betting operators in the business.

Bwin sports betting license information:

- UK Gambling Commission: license number 54734 (as LC International)
- Malta Gaming Authority: license number MGA/CRP/688/2019 (as Bwin Holdings (Malta) Limited)
- Gibraltar Gambling Commission: RGL No 010 (as LC International)

Verdict: Consumer champions and pioneers of betting integrity

Not only does Bwin have one of the longest histories in terms of online sports betting, dating back to 1998, they were among the first to recognise the importance of upholding the integrity of betting and protecting players. There can be no question that Bwin offers punters a safe place at which to gamble, and their positive global reputation is fully deserved.

Welcome Bonus (5/10)

Arguably the weakest component of Bwin’s otherwise excellent sports betting product, is the welcome bonus. New customers are essentially given a free bet, or a “Back Up Bet” as it is called on the website, which is worth a maximum of £/€20.

If you place your first sports bet with a minimum of three selections and combined odds of at least 1/2 (or 1.50 in decimal odds) and it loses, you’ll receive your money back as a free bet. However, if the original bet wins, that is the end of the bonus.

It’s also worth noting that further terms and conditions are attached to any free bet that you receive. It must be placed within 7 days of receipt, or else it will expire, and it can only be used on football singles. Cashout may not be used on any free bet and the value of the bet will not be included among any winnings.

When you think that the likes of Paddy Power give their new customers a welcome offer of up to £/€50, and industry leaders Bet365 go even bigger than that, with a welcome package worth £/€100, you have to wonder why Bwin’s offer is so poor by comparison.

Verdict: A poor welcome bonus when compared to the wider industry

Bwin’s welcome offer is easily one of the worst of any bookmaker operating in the United Kingdom. Apart from the fact that the maximum amount is just £/€20, which is below the average, it is not even a bonus, but rather a free bet. If your opening bet loses, you receive a free bet by way of compensation, but if it wins, you don’t get anything extra at all.

Ongoing Promotions and Offers (5/10)

Following on from the hugely disappointing welcome offer, it is perhaps no surprise that Bwin also fails to excite with their other promotions and offers for existing customers. A visit to the offers page reveals four distinct “offers”, but in truth, only two of these can truly be described as such. They are:

- Back Up Bet Tutorial
- Virtual Sports
- Enhanced Accas
- Best Odds Guaranteed

The Back Up bet Tutorial is literally just a link to a video that explains how the welcome offer works, while Virtual Sports simply takes you to the virtuals section of the sportsbook. They do offer these products around the clock, quite literally 24 hours a day, seven days per week. But they do not actually offer any bonuses or promotions for their range of virtual sports, which includes football, basketball, tennis, horse racing, cycling and speedway.

Enhanced Accas are accumulator bets which have been hand picked by the Bwin team. They generally consist of three football teams, whose odds have been boosted by something in the region of 8 or 9%. This is certainly nice to have, but if you are not particularly into football betting - or even if you are, but do not want to bet on these small selection of teams, then - this is not a particularly great offer for you.

Best Odds Guaranteed is a staple of pretty much all British bookmakers that offer horse racing. If you back a winning horse, you’ll be paid out at either the Starting Price, or the board price, depending on whichever was the biggest. Finally, a proper promotion from Bwin.

Verdict: A very disappointing selection of sports betting offers

Bwin would do well to take a look at what their competitors are up to, because this is one of the worst selections of sports betting promotions offered by any bookmaker operating in the UK. If you’re more interested in playing poker or casino games, you’ll find Bwin’s offers to be quite good, certainly in line with the competition at the very least. But for some reason, their range of sports betting promotions is extremely thin.

Deposit Options at Bwin (7/10)

The selection of deposit methods on offer at Bwin is fairly standard. There are nine possible ways to deposit money into your account, which is by no means the largest variety out there, but at the same time, we’ve certainly seen online betting sites offering fewer than this.

The important thing to note is that all of the most common deposit methods are present at Bwin. The minimum options that you would expect to be there are available, such as debit cards, bank transfers and e-wallets. But it’s a no-frills offering, lacking certain options like NeoSurf and there are certainly no cryptocurrency options present.

Available Deposit Methods

Payment Option Minimum Deposit Maximum Deposit Processing Time Procesing Fee
Debit Card
(Visa / Mastercard / Maestro)
£/€10 £/€2,000 Instant None
PayPal £/€10 £/€1,000 Instant None
Skrill £/€10 £/€10,000 Instant None
Neteller £/€10 £/€5,000 Instant None
PaySafeCard £/€10 £/€250 Instant None
Bank Transfer £/€10 £/€5,000 1 - 14 days None
Wire Transfer £/€10 Unlimited Instant None
ecoPayz £/€10 £/€1,000 Instant None
Apple Pay £/€10 £/€5,000 Instant None
Trustly £/€10 £/€5,000 Instant None

It should be noted that Bwin might carry out what it calls “affordability checks” on your account. If you receive such a message upon logging into your account, you are required to answer the questions using a simple tool. This helps Bwin to understand your own personal situation, regarding your occupation and source of income.

It is nothing to be worried about, and comes from the UK Gambling Commission, who put operators under pressure to make sure that no criminal activity takes place, including money laundering.

Verdict: Pretty standard selection from Bwin

Don’t expect to see any exotic deposit methods here at Bwin. There’s definitely no cryptocurrency options, since the company prides itself on its thorough knowledge of its customers, for responsible gambling reasons. That said, everything you’re looking for should be covered and you’ll definitely be able to fund your account quickly and easily.

User Interface and Experience (7/10)

Although the Bwin sports betting site is quite easy to understand and you can navigate your way around the place pretty intuitively, it’s not likely to win any style awards. The company colours dictate a black theme, which is good in that it won’t strain your eyes at night, but it’s certainly not the prettiest of colour schemes.

The desktop site features a navigation bar along the top, with some key features highlighted, including live betting, the acca builder feature and a search bar. The navigation tree down the left hand side is more comprehensive, allowing you to choose your preferred sport. The bet slip sits to the right hand side of the page, while the central section, the bulk of the page, is reserved for displaying the fixtures and odds of your chosen sport.

The betslip is fairly standard in its design, split into three simple, intuitive sections to allow betting on singles, accumulators or system bets, such as Lucky 15s. One particularly nice touch is the option to request an SMS confirmation upon placing a bet. However, we found it extremely taxing to try and change the odds format from fractions to decimals. This was far more complicated than it should have been, and required a chat with a customer service agent in order to resolve the problem.

The solution is that you must be logged into your account in order to change the odds format. If you view the site without being logged in, you are stuck with fractional odds, which seems unnecessarily restrictive to us. This applies to both desktop and mobile.

Mobile Site and Apps

Bwin offers its players an app for both Android and iOS devices. They claim that the apps are “lightning fast”, a boast which seems to hold up pretty well. Page loading times are good and the apps are clean, well designed and easy to navigate.

If you are not a fan of having betting apps clogging up your mobile or tablet device, don’t worry. Bwin allows you to access a mobile version of its betting site using the browser of your choice. It is compatible with all modern tech and performs just as well as the apps, in terms of loading times, as well as the look and feel.

Verdict: Nothing special, but it does the job

Bwin is very much about substance, rather than style. The website looks fairly standard and is difficult to distinguish from any other UK online betting site. But the most important factor here is whether or not you can get a bet on quickly and easily, and Bwin passes this particular test. Minor frustrations, such as the difficulty in switching between odds formats, cost the site a point.

Sports Betting Product (7/10)

The range of sports on offer at Bwin is pretty good, certainly in line with the rest of the industry and with all of the major boxes ticked. The number of markets does not match up to many other UK betting sites, however, with around 100 different betting opportunities to choose from on major football matches.

In other sports, Bwin compares better in terms of markets, but still lacks the depth of the biggest operators in this sphere. Top tennis matches, for instance, have 19 different betting opportunities, compared with around 30 at William Hill. Major basketball games provide punters with 23 betting markets, compared with up to 60 offered by the most competitive sites.

However, it’s not all negative at Bwin, not by any stretch of the imagination. All of the most popular betting markets are available to play and on top of that, there are loads of positive features about the Bwin sportsbook product. The Build-A-Bet tool is a great example; players can pick up to 8 different markets from within a single fixture, to create their own unique bets.

The Stats Centre is another nice touch, with plenty of pearls of wisdom to be found, including recent form and any relevant league tables or head-to-head records. Then there’s the Multi Generator feature, which allows you to randomly select teams to include in an accumulator bet, based on your chosen odds or winnings criteria. This is great for when you’re in the mood for a quick bet, but don’t have the time to invest in researching the form.

Verdict: A solid, if unspectacular sports betting product

Bwin has been offering sports betting online for around a quarter of a century, so it’s fair to say that it understands what makes a good product. They tick all of the boxes in terms of sports and markets offered and there are some innovative features available, too. However, Bwin does lack the depth of markets offered by some of the bigger UK sportsbooks.

Live Betting At Bwin (8/10)

The Bwin live betting product actually stacks up against the competition much better than the pre-match sports betting service does. If you look at the number of markets offered for a top tennis match, for instance, you’ll see up to 74 different markets, which matches the major UK operators like William Hill.

However, this is inconsistent. Comparing UEFA Champions League Qualification matches in-play, we find just 52 live betting markets, compared to as many as 168 elsewhere. For the more niche sports, Bwin is pretty much in line with the market, but in some rare cases, it actually delivers a more in-depth offering. One such example is snooker, where we found an impressive 26 in-play markets for the Championship League fixtures, while most other sites offered fewer than 10.

Aside from covering all of the major sports, such as football, basketball and tennis, you’ll also find a range of other sports available for in-play betting, including table tennis, volleyball, baseball and a pretty complete esports betting offer.

Verdict: A better in-play sportsbook than pre-match

Bwin more than holds its own in terms of live betting, when compared to other major UK sports betting operators. With a good number of betting markets available, across a wide range of sports, there are definitely much worse options out there than Bwin.

Bwin Live Streaming (7/10)

Bwin allows punters to view live streams of certain fixtures, at no additional cost, just as long as they have placed a bet within the last 24 hours, or have funds in their account. Around 20 different sports are covered, with approximately 1,000 live streamed events each month of the year. Players must be logged into their accounts in order for streams to be viewed.

Among the live streams offered by Bwin, are fixtures from most of the major sports like soccer, baseball and basketball. The tennis coverage is excellent, with ITF and Challenger events available to stream, in addition to the major competitions. However, there is no UK or Irish horse racing available to view, which is a major negative when compared to other operators.

Verdict: Middle of the road streaming services

Bwin seems to do some things extremely well, but others badly, with no middle ground in between. Their streams are a good example of this, with a comprehensive tennis offering, and yet no horse racing services. That said, if you're not a horse racing fan, you’ll find the service to be more than adequate.

Withdrawal Options at Bwin (7/10)

There are slightly fewer withdrawal options available than for depositing at Bwin’s sportsbook site. That’s down to the fact that neither PaySafeCard nor Apple Pay can be used for withdrawing money from your Bwin account. Please refer to the below table for complete details regarding processing fees and times, as well as withdrawal limits.

Available Withdrawal Methods

Payment Option Minimum Withdrawal
Maximum Withdrawal
Processing Time Procesing Fee
Debit Card
(Visa / Mastercard / Maestro)
£/€10 Unlimited 1 - 3 days None
PayPal £/€10 Unlimited 2 - 6 hours None
Skrill £/€10 Unlimited 2 - 6 hours None
Neteller £/€10 Unlimited 2 - 6 hours None
Bank Transfer £/€10 Unlimited 1 - 14 days None
Wire Transfer £/€10 Unlimited 4 - 8 days None
ecoPayz £/€10 Unlimited 2 - 6 hours None
Trustly £/€10 Unlimited 1 - 2 days None

It’s also worth noting that the maximum a player can win per week at Bwin is £/€200,000.

Verdict: Meets the minimum payments expectation

Bwin is not going out of its way to offer any obscure payment methods, preferring to focus on covering the basics and doing it well. Withdrawal limits are low, processing times are fast and all of the withdrawal methods on offer are reputable, trusted financial institutions.

Responsible Gambling (10/10)

As a responsible betting operator, Bwin takes its role very seriously. In addition to being a member of the EGBA and IBIA, organisations which place player protection very high upon their agenda, Bwin also works closely with GamCare and is a part of the National Online Self Exclusion Scheme, more commonly referred to as GAMSTOP.

While it is now a legal requirement for all UK sports betting operators to be involved with GAMSTOP, Bwin’s voluntary involvement with other organisations speaks volumes for their attitude to problem gambling.

The first thing any new customer trying to register an account will notice is that you are simply not able to create a new account until you have undergone a basic verification check. As part of the sign-up process, your personal details, including name and address, are automatically verified. If the system cannot find a match, you are immediately prompted to upload your documents, such as passport, driving license and utility bill, so that Bwin can make sure that you are who you say you are.

There may also be affordability checks carried out on your account, which help to ensure that you really can afford to spend the amounts you are playing. This is part of an extremely comprehensive KYC verification process, which helps to protect problem gamblers and weed out people who would break the law.

This is all quite refreshing, given that many sports betting sites are quite happy to let you join, take your money and then only when you come to request a payout do they make any effort to acknowledge your identity. This is not an accusation that can be levelled at Bwin, who clearly make player protection a higher priority than taking a customer’s money, and this should be applauded.

Player Limits

In addition to the aforementioned measures, which are already extremely good, Bwin gives players the chance to restrict their own betting activity, if they feel like things are becoming problematic. The range of player protection limits is as follows:

- Curfew. This innovative feature prevents players from depositing at specific moments in time. You know your own habits better than anyone. So if you’re prone to getting drunk on a Friday night and gambling excessively, you can impose a curfew on Friday nights, to prevent that from happening.

- Deposit Limits. Players may, if they wish, set up daily, weekly or monthly deposit caps. If a lower limit is requested, this will be immediately imposed, but if the customer wishes to increase the amount of money which they are allowed to lose, this will take 24 hours to be applied, as an extra layer of player protection.

- Stake Limits. You are able to configure a maximum spin per slot game at Bwin, but you will not be able to set a daily, weekly, or monthly sports betting limit. This is the only tiny blemish on an otherwise flawless record in terms of responsible gambling.

- Time Out. A Time Out can be enforced for any period between one day and six weeks. It is a temporary block, rather than a self-exclusion, so as soon as the chosen period of time has elapsed, the account will automatically reopen.

- Self-Exclusion. One step further than a Time Out, self-exclusion is an irreversible decision that will see your account closed for any period of time between six months and five years. You will not be allowed to re-open your existing account, or open a second account. All marketing communications will cease.

At the end of a self-exclusion, the player must speak to the customer service team, requesting to open up their account. At this point, they must observe a cooling off period, in order to prevent any rash decisions. Only after this period has elapsed, will the Bwin account be reopened.

Verdict: Some of the best responsible gambling controls in the industry

Anyone opening an account with Bwin is truly in the safest of hands. A genuinely socially responsible operator, there is next to no chance of creating an account if you are underage, while problem gamblers have a wide range of tools at their disposal in order to assist them with managing their issues. Plenty of other sports betting companies land themselves in hot water with irresponsible practices, but nobody can accuse Bwin of such matters.

Customer Service (9/10)

The Bwin sports betting website features a pretty comprehensive Help & Contact section, which is a fairly detailed list of FAQs. If you are unable to find the solution to your problem in this section, you will be directed to one of several different support channels, where you’ll be met by professional and friendly support agents.

You can access Live Chat 24 hours a day, 7 days a week, but if you prefer, you can send the team an email using the online contact form. If you’re more into social media, the average response time from the Twitter and Facebook support accounts is just five minutes, and both of these services are also staffed around the clock.

If you’re a little more old-school, you can always give them a call on 020 3938 0862.

Verdict: Top notch customer service

Arguably the most important factor when it comes to a bookmaker’s customer support, is the speed at which you get a response. Then, it’s the quality of the response that counts. Bwin delivers on both of these fronts, and the access to social media support channels is an excellent and most welcome addition.

Bwin - Final Thoughts (7/10)

If social responsibility is something you care deeply about, then few sports betting sites will match up to what Bwin offers. Winner of EGR’s Safer Gambling Operator of the Year award in 2020, we give this sportsbook full marks for its player protection tools.

In addition to its long history of providing online sports betting services and its strong reputation as a trustworthy operator, Bwin has a solid product offering, both on mobile and desktop, which is backed up by an excellent customer support team.

Where Bwin is found lacking, however, is the area of promotions and bonuses. A fairly mediocre welcome bonus is the highlight of an extremely thin range of ongoing promotions for its existing customers.

That said, we are big fans of putting substance over style. In Bwin, we have an excellent all-round sportsbook, and one which truly cares about its players’ wellbeing. We strongly recommend giving it a try.

Bwin Review - FAQs

Is it safe to bet with Bwin?
Absolutely. Bwin has three different gaming licenses, from the most respected and strict gaming operators in the world. On top of that, the site makes use of SSL encryption, to make sure that your payment details and other personal data remains private. Bwin’s collection of social responsibility tools is one of the industry’s best, while their casino games are independently verified as being fair by two of the leading software testing labs.

Does Bwin offer cashout?
Yes, cashout is available to registered players at Bwin sportsbook.

Can I request a bet from Bwin?

No. Bwin offers the Build-A-Bet feature, which allows players to construct bets of their own with up to eight picks from a single fixture. But there is no way to ask the traders to quote you a price on a specific request.

What mobile and tablet devices are compatible with Bwin?
You can download an app for both iOS and Android devices, should you wish. There is no app for Windows Phone. The Bwin mobile site is compatible with any of the latest smartphones or tablets.

Language versions

Bulgarian, Croatian, Danish, English, French, German, Greek, Hungarian, Italian, Polish, Romanian, Russian, Slovak, Slovene, Spanish, Swedish, Turkish

Odds formats

EU Odds (1.50), UK Odds (1/2), US Odds (-200)

Deposit methods

Abaqoos, Apple Pay, Astropay, Bank Transfer, Boleto, Credit Card, Debit Card, ecoPayz, EPS - Electronic Payment Standar, Giropay, iDebit, InstaDebit, Moneta, MuchBetter, MultiBanco, Neosurf, NETELLER, PayNetCom, PayPal, Paysafecard, Przelewy 24, Qiwi, Skrill (Moneybookers), Sofortuberweisung, Trustly, WebMoney

Withdrawal methods

Bank Transfer, Credit Card, ecoPayz, iDebit, MuchBetter, NETELLER, PayPal, Skrill (Moneybookers), WebMoney

Credit cards

MasterCard, VISA

Debit cards

MasterCard, VISA, VISA Electron

Mobile betting

Yes -

Live betting


Live streaming




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