Online Betting / DraftKings Review

DraftKings Sportsbook Review: Expert Veridict of What DraftKings Have to Offer

James Leeland
Editor
Fact checked by: Jim Knight
Last Updated on 15.05.2024
DraftKings
3.8/5

Looking for an in-depth DraftKings review that dives into absolutely everything you need to know before you sign up? Look no further. We’ve sourced all the information you would ever want to know and put it in this comprehensive guide.

Find what DraftKings offers, how it stands apart, and all those essential bits of information like its minimums, maximums, payment options, and so much more. We dive into the operator’s bonuses, competitiveness, and its features, so if you sign up, you’re signing up with your eyes wide open, knowing that this operator is the one for you.

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DraftKings Pros and Cons
  • Extensive Fantasy Sports
  • Frequent Bonus Rotation
  • VIP Program
  • Accessible Website Design
  • Website Not Straightforward
DraftKings Sports Bonus
20% up to $1000
T&Cs apply, 21+
Visit Site
PayPal
VIP Preferred
Play+
Discover
Bank Transfer
Visa
Mastercard
BankWire
Venmo
Bet Selection
Basketball, Cycling, Darts, Football, Handball, Hockey, Motor Sport, Rugby, Tennis, Volleyball, American Football, Baseball, Golf, Cricket, Table Tennis, Boxing, Mixed Martial Arts, Aussie Rules, Snooker
Gaming Licence
Virginia (US) Lottery Board
Withdrawal Time
1 – 5 Days
Support Types
Live Chat, Phone, Email Support

Our DraftKings Review on Their Big Welcome Bonuses

3.6/5

DraftKings is unique in that it covers both fantasy and traditional sports, and offers some pretty great welcome bonuses on all accounts. New bettors who sign up even have a pick of which bonus they claim, allowing you to choose the option that best suits your bet style. We’ve gone into full detail on the welcome bonuses and also the other loyalty programs and revolving promotions on our DraftKings sportsbook bonus, so for now here’s a quick rundown:

  • Get up to $150 Back when you deposit $5: You get six £25 free bet tokens to place within 7 days.
  • Get 20% Matched Bonus up to $1000 in DK Dollars: Claim this bonus and make a deposit between $5 and $5000. You then have 90 days to wager 25x your bonus. Every $25 you wager, you get $1 in DK Dollars, which can be used on bets.

These bonuses are similar to other bonuses offered (free bets, matched deposit) but are fresh enough that they feel unique. The DK Dollar bonus in particular is a new way to approach the matched deposit bonus, and we especially like that you keep your progress DK Dollars. This means if you try to claim $50 DK Dollars in total, but only managed to claim $14 DK Dollars before the time frame ended, you keep those $14 DK Dollars.

1.
Sports Bonus
Deposit Bonus
20% up to $1000
Min. Deposit: $5
Cashable: Yes
Odd: -
Get Bonus
T&Cs apply, 21+

How to Sign-Up on DraftKings in 8 Easy Steps

3.7/5

This wouldn’t be a DraftKings review if it didn’t include key details like registering and verifying your identity. DraftKings, like many of the other top online betting sites we’ve reviewed over time, requires you to verify your identity fairly quickly and confirm your identity before they allow you to withdraw your funds. With those limits in mind, you’ll want to follow these steps:

  1. Click Register.
  2. Enter Your Details (Name, Username, Password, Phone Number).
  3. Verify Your Phone Number.
  4. OPTIONAL: Enter the Promo Code.
  5. Go to Account.
  6. Upload Identity Verification Documents.
  7. Make a Deposit.
  8. Start Betting.

What Sportsbook Products and Features Can You Find on DraftKings?

3.9/5

Next up on our DraftKings review is to look at just what sportsbook features this operator offers. We also compared those features to their fantasy sports section, which operates very similarly, despite the sports being very different. After conducting a deep dive and putting DraftKings sportsbook to the test we put together this table to help you quickly figure out what features you can find on DraftKings sportsbook, and what’s missing:

Product/Feature DraftKings Sportsbook DraftKings Fantasy Sports
Welcome Offer
Existing Player Promotions
VIP Loyalty Program
Fantasy Sports
Live Streaming
Accessibility Features
Customisable Betting Pages
Free to Play Prediction Games
Bet Builder
Early Cash Out
Mobile Apps

As you can see, live streaming is one of the biggest features missing. It’s still not a guarantee for an online bookie, but many competitors do now have great live streaming set ups. If you are after a live streaming bookmaker offering streaming alongside comprehensive stats and other goodies, look at our roundup of the best live betting sites instead.

The Sportsbook App – How Does It Compare?

3.8/5

DraftKings has a mobile app for iOS, with the DraftKings rating here being 2.7 stars, which is one of the lowest we’ve seen. The app itself also doesn’t seem to be commonly used, though it is available on the App Store. It’s noteworthy to mention that this app is only available for the fantasy sport side of the app, so while it’s technically available, it won’t be of use to sports bettors, which likely explains the little usage and average ratings.

On the other hand, on Android, the DraftKings sportsbook rating is 4.6 stars and can be downloaded from the Google Play store. The Android app, unlike the iOS one, does give you access to the sportsbook, so that’s the one we’re focussing on. It’s well designed, with every action very natural to do. You can make over 1000 different kinds of bets, accept bonuses, track progress, and do everything else which you can do on the desktop.

The app doesn’t seem to offer anything new, and some have complained about frequent crashes. Although we didn’t share that experience, we did find that the app is quite clunky overall. So know that the app option is there, but you might find you have a better experience with the mobile version of the site instead.

DraftKings sportsbook
DraftKings sportsbook
DraftKings mobile sports betting
DraftKings mobile sports betting

Payment Options on DraftKings

3.9/5

DraftKings accepts a large range of different payment options, which is on par with many other betting brands. The only big omissions are the newer betting wallets, like Neteller and Skrill, which aren’t currently supported. As for the limits and processing times, we’ve outlined them all in a handy table:

Payment Method Minimum Deposit Maximum Deposit Minimum Withdrawal Maximum Withdrawal Typical Withdrawal Time
Online Banking $5 State Maximum $1 $100,000 Up to 5 Days
VIP Preferred (eCheck) $5 State Maximum $1 $100,000 Up to 3 Days
PayPal $5 State Maximum $1 $60,000 Up to 2 Days
Debit $5 State Maximum $1 $25,000 1 Day
Cash @ Cage $5 State Maximum $0.01 $100,000 1 Hour
Venmo $5 State Maximum $1 $20,000 Up to 2 Days
Play+ Prepaid Card $5 State Maximum $0.01 $25,000 Up to 4 Days
Trustly Verified $5 State Maximum $1 $100,000 1 Day
Apple Pay $5 State Maximum $1 $25,000 1 Day
Checks Under $100 $5 State Maximum $15 $100 Up to 14 Days
Checks Between $100 and $1,999 $5 State Maximum $15 $100 – $19,999 Up to 5 Days
Checks Over $2000 $5 State Maximum $15 $2,000 – $49,999 Up to 3 Days
Bank Wire $5 N/A $20,000 N/A Up to 2 Days

DraftKings aren’t the speediest when it comes to withdrawals, but they do have larger withdrawal limits than some of their competitors so if you’re aiming for big payouts they’re a reasonable option to go for.

In terms of deposits, most are instantaneous with no fees, although anything that goes through a bank will take a little longer. Mostly there are no restrictions but you can only deposit more than $100 per transaction as a wire transfer. You’ll also be limited based on your state’s deposit cap unless you fill out a wealth attestation form. This is possible in:

  • Massachusetts: $1000 per month
  • Maryland: $5000 per month
  • Tennessee: $2500 per month

You should set your own deposit limits on your account to control your budget.

PayPal
VIP Preferred
Play+
Discover
Bank Transfer
+ 4

How Does DraftKings Customer Service Compare?

3.5/5

DraftKings has a few different ways for customers to get in touch with them should they need any additional support. As part of our DraftKings reviews, we had to dive right into their customer service options and how they compare to the competition.

  • Support Email: Email support@draftkings.com with your name, email address, subject, topic, and additional information. You can alternatively submit a Ticket by filling out the Contact Support form on the help.draftkings.com.
  • Twitter / X: You can similarly inform the customer service team of your complaints by DMing their X profile @DK_Assist
  • LiveChat: Use the live chat feature to get help. The AI bot is available 24/7, agents are available during business hours (9am to 5pm EST).
  • Call-BackForm: Request a callback from the customer service team by filling out the callback form on DraftKings Help Centre
  • Phone: You can call +1 (855) 357-2377, which will take you to a voicemail. Remember to state your name, phone number, email, and your complaint. They will respond to this phone call via email.
  • Mail: You can mail DraftKings’ customer support by addressing your letter to 222 Berkeley St. Boston, MA 02116

To test out their customer service, we used the live chat. We found that we got a response from an agent within 10 minutes of contacting them, which is quite speedy and similar to other big brands. When we explored online, however, there were frequent complaints about their customer service team, so we surmise that while their customer service team is prompt to respond initially, they seem to be slow when it comes to solving customer issues.

On the plus side, the help centre is full of useful information, and we found that most of our questions were easily answered on the site.

Customer Service DraftKings
Available Languages: English
Email: support@draftkings.com
Telephone: 877-659-6066

DraftKings Licence and Security Features

3.9/5

DraftKings can be used in 21 states and has licences in several. Each gambling authority does its due diligence to ensure that DraftKings operates fairly and competently. While not exhaustive, here’s a quick look at some of the authorities that have licensed DraftKings:

Location Gambling Authority License Code
West Virginia West Virginia Lottery Board SWP-003
Michigan Michigan Gaming Control N/A
New Jersey New Jersey Division of Gaming Enforcement N/A
Connecticut Connecticut Department of Consumer Protection N/A
Pennsylvania Pennsylvania Gaming Control Board License #117645

The big one in this list is New Jersey, which is one of the strictest authorities in the United States.

As for digital security, you have it all. DraftKings goes through thorough KYC procedures to verify that you are above the legal betting age and that your identity details all match up. You are then protected with SSL encryption and Two-Factor Authentication.

DraftKings has responsible gaming tools, allowing you to self-exclude, lock yourself out of your account for a certain period of time, or self-limit your betting, limiting your bet without locking you out entirely. This is on par with other bookmakers.

Virginia (US) Lottery Board
New Jersey (US)
Pennsylvania (US)
Michigan (US)
Colorado (US)
+ 18

Roundup of DraftKings Sportsbook Rating Ongoing Bonuses and VIP Program

3.7/5

A DraftKings review wouldn’t be complete without a deep dive into all the other bonuses and rewards programs the operator has to offer.

Regularly Updated Bonuses

These will only be valid for a short period of time, with most expiring within 24 hours before renewing.

  1. Jackpot Pools: Enter and make 15 predictions. If no one wins, the pot increases. If you win, you get the pot. Continues until the promo period ends or someone wins.
  2. Same Game Parlay Insurance: If one of the selections in your parlay/accumulator bet fails, but the rest win, you’ll get a portion of your stake back.
  3. Profit Boost: Add a profit boost token on a qualifying game to increase your winnings (if you win). Boost applies just to the winnings, not to the stake.
  4. Odds Boost: Available on specific games and specific bets. Use the token to increase your odds.

VIP Program

DraftKings has a fairly comprehensive loyalty program. This is known as their Dynasty Rewards Program, and it consists of five separate tiers. Every DraftKings bettor is automatically signed up to it when they start, and you earn points based on how much you wager on the sportsbook, Fantasy sports section, and the casino. Those points can be converted into DK Dollars, or used to buy items, tickets, and more at the Marketplace.

How Does the Site Stack Up?

3.8/5

From the moment you go to their site, you immediately notice a difference to other bookies. For one, the main URL’s home page is about fantasy sports. You have to go to the drop-down menu to go to the sportsbook, which does detract from the experience for bettors. You’ll also notice that the home page doesn’t show any of the live sports or what you can do. You can get to those pages without logging in, but it takes a few clicks, and the navigation isn’t straightforward.

Once you do find the sportsbook page, everything starts to clear up. The layout is simple, with plenty of drop-down options to clear up the menus. There are ways to customise your experience, but you can’t do it from the sportsbook itself, and must instead go into your accounts. However, This method saves your preferences, allowing you to enjoy the same options even on new devices.

There is an extensive Help Centre section that does have a search function, but the search function isn’t available on the sportsbook, which requires more clicks than necessary. The good news is that placing a bet is easy. The betslip is right there, easy to see and use. We also liked being able to track our bonus progress from our account.

Bonus
20% up to $1000
Payment Methods
PayPal, VIP Preferred, Play+, Discover, and many more
Mobile Accessibility
Android, iOS (Apple), Mobile Website
Customer Support
Live Chat, Email, Phone
Security & Licencing
Virginia (US) Lottery Board
VIP Promotions
VIP Club
Betting Markets
19 Sport Types: Basketball, Cycling, Darts, Football, and many more
Odds Level
86% - 94%
Special Functions
Tax-Free Promotions, Cash Out
Live Betting
Not Available

DraftKings Sports Betting

What Betting Markets Does DraftKings Offer?

DraftKings sports betting
DraftKings sports betting
DraftKings betting odds boost
DraftKings betting odds boost

DraftKings is different from other betting sites in that its main page is solely focused on its fantasy sports section. To get to the sportsbook, you must go to the menu and select sports. In the sportsbook, you can bet on 18+ sports, far less than most other sportsbooks we’ve reviewed. A big omission of the sportsbook is horse racing, but fortunately, that can be done through the affiliated brand, DK Horse. The site is mostly ideal for those heavily interested in American-based sports and leagues, as there’s a narrow focus in that area, with not as much going towards international competitions.

Another thing you’ll notice at DraftKings is that you can’t see the sports available unless you sign up. Once you are logged in, you have all the available sports right up at the top, and from there navigating sports and betting options is a breeze.

Basketball
Basketball
Football
Football
Hockey
Hockey
Tennis
Tennis
Volleyball
Volleyball
+ 3

How Competitive Are Draftkings Odds?

DraftKings allows you to swap between American, decimal, and fractional odds formats. You have to do this in your account settings. As for the house edge, we went ahead and calculated the overround for the Atletico Madrid vs Inter Milan game, and then compared it to another top operator, Bet365. On DraftKings, the overround was 105.15%, and on Bet365 it was 106.98%. This indicates that DraftKings offers very competitive odds, which are on par, if not better than other international, trusted brands like Bet365.

These are the straight DraftKings odds, of course. DraftKings also offers many odds and profit boosting bonus tokens, which are game or match-day specific, and change out on a daily basis. We’ve gone into detail about the bonuses in our bonus DraftKings sportsbook review, so be sure to check it out.

How Draftkings Live Betting and Live Streaming Compare

DraftKings does allow for live betting, with plenty of opportunities for the larger sports like American football, soccer, and basketball, but it doesn’t offer live streaming. In exchange for this big omission, it does have a huge network of podcasts, in-depth reviews, articles, and news updates on its DK Network that you can use to help inform your bet strategy. The majority of its coverage is, however, focussed on major sports like the NFL, basketball, UFC, NASCAR, golf, and of course soccer.

DraftKings also has a fairly in-depth live stats section on the game page, so you can see records, previous game stats, how well each team does under pressure, venue/stadium facts, the betting trends, and even the current standings.

Exploring the Limits on DraftKings

DraftKings does cap how much you can win and that can include your VIP tier and betting history. Still, unless you’re a consistent high roller, there’s a good chance you won’t be able to reach the maximum limits.

Payment MethodMinimum DepositMinimum WithdrawalMaximum DepositMaximum Withdrawal
Visa/Mastercard/Other Payment Cards£10£10£3,000£8,000
Bank Transfer£10£10£10,000£35,000
PayPal£10£10£10,000£4,000
Apple Pay£10£10£3,000£8,000

Overall, they are fairly on par with most other betting brands in the industry. They aren’t the highest, and the higher payouts are more focused on American sports than international ones, but overall their limits are competitive with other betting brands.

Our Final Thoughts on DraftKings

While DraftKings has a limited sportsbook and no streaming option, it makes up for it with high maximum payouts and very competitive odds. DraftKings absolutely has areas to improve, starting with expanding its sportsbook range or, at the very least, linking the DK Horse page so you can use the same account credentials. Still, if you primarily want to bet on a sport they cover, they are a solid choice – especially if you’re someone who enjoys keeping up with the news and analyses of players/teams. By combining DraftKings’ DK Network with their large betting platform, you can expand your bet strategy approach easily.

DraftKings
Sports Bonus
20% up to $1000
T&Cs apply, 21+
Play Now
PayPal
VIP Preferred
Play+
Discover
+5

Roundup of Our DraftKings Sportsbook Review

All in all as we close out our DraftKings sportsbook review, we see this operator as a solid choice. It’s great for those who want to bet on live sports, and an even bigger player in the world of fantasy sports, which sets it apart from many other betting brands. With so many great bonuses for both new and existing players, a wide range of payment options, and a solidly designed site and app, it has what you need to place your bets.

However, we found the site unnecessarily complicated to use – overly clumsy compared to other bookies we’ve seen. The app was reasonable, but too slow for our liking – particularly as we didn’t try it during a very busy time. All that’s left is for you to either read our guide on their bonuses, or try their sportsbook out for yourself.

DraftKings
Sports Bonus
20% up to $1000
T&Cs apply, 21+
Play Now
PayPal
VIP Preferred
Play+
Discover
+5

DraftKings Sportsbook Reviews FAQs

🤓 Does DraftKings offer in-depth sports analyses on its site?

Yes, you can go to DK Network to watch or listen to podcast analyses, read reports and articles, and stay up to date with the latest information. You can then use these insights to inform your sports or fantasy sports bets.

🏇 Can I bet on horse races on DraftKings?

You can’t bet on horse races on the main DraftKings website. To do that, you’ll need to go to DK Horse, which is DraftKings’ affiliated horse racing site and make an account there.

🚗 Can I still access DraftKings if I move to a state it isn't licensed in?

No, you won’t have access to your account if you relocate to a state where DraftKings is not licensed. Aim to withdraw all funds and close your account before you move.

💸 Do the DK Dollars expire?

No, once you have DK Dollars they won’t expire, allowing you to use them at your leisure.

❓ How do I apply the bonus tokens to a bet?

Use the bet slip to make your bet, then tick the boost token you want to apply to the bet. Once you’ve done that, you’re free to place the bet – but remember to not cash out early, as this will void the token.

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Written by James Leeland