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Interwetten Review

 
Overall rating
 
 
URLInterwetten
Average payout: 92.08%
Address: Interwetten Gaming Ltd., 2nd Floor, Global Capital Building, Testaferrata Street, Ta‘Xbiex, XBX 1403, Malta
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Review


Interwetten Review 2021: Bonus, Promotions, Withdrawal

Our Interwetten review will provide an honest and detailed analysis of this Austrian sportsbook. We’ll consider everything from the choice of deposit and withdrawal methods offered, to the depth of the sports betting product, both live and pre-match. We’ll also talk about the company’s reputation, what licenses it holds and what social responsibility tools are available to players. So without further ado, let’s jump straight into our Interwetten bookmaker review.


Reputation and Credibility (9/10)

The history of this Austrian bookmaker dates back to 1990, when the company was first set up to offer sports betting via telephone. In 1997, the company showed tremendous foresight and vision, opting to take the business online and in doing so, became just the second online sports betting business in the world, behind Intertops.

A quarter of a century later, Interwetten’s sports betting product is still going strong. In addition to the website, the bookmaker also offers a mobile app for Android devices, accepting in-play bets, as well as offering virtual sports, esports betting and casino products.

Interwetten holds a license from the Malta Gaming Authority (number MGA/B2C/110/2004) which is one of the toughest regulators in the industry. Unfortunately, the United Kingdom is not covered by their license, but the bookmaker operates in a large number of jurisdictions across multiple continents, especially in Europe.

In addition to holding an MGA license, Interwetten is dedicated to fair play, adhering strictly to the European Sports Security Association (ESSA) Code of Conduct. This includes the monitoring and reporting of suspicious betting patterns, which might indicate potentially fraudulent activity within sporting fixtures, as well player verification processes and other responsible gambling practices. They are also members of the International Betting Integrity Association.

It’s also worth noting that Interwetten is a sponsor of several sporting bodies, including the German football teams VfL Wolfsburg and TSG Hoffenheim, as well as the Greek Super League, which is the highest level of football in Greece.

Verdict: Extremely good reputation and experience as a bookmaker

As one of the oldest online sports betting operations, it’s fair to say that Interwetten knows how to run a betting site. They constantly show their commitment to fair play through their association with several high profile organisations and their betting license is one of the best in the industry.


Welcome Bonus (9/10)

The Interwetten welcome bonus is extremely flexible, to the point where it’s actually slightly confusing. The headline amount is €100 and it’s a 100% deposit match bonus. In terms of size, this positions their bonus as one of the best in the industry. The likes of Bet365 offer a welcome bonus of €/£100, which is the biggest sports betting welcome offer that we know of.

When it comes to claiming the bonus, there’s a lot going on. You can take the entire bonus in one lump sum, with a single deposit, or you can spread it out across five different deposits. They also advertise a €100 bonus for new esports customers, though it doesn’t appear to be any different to the main offer, plus there are references to a 25% bonus worth up to €50 which are confusing. We can only imagine that these are just out of date and have been replaced by the superior €100 welcome offer.

Risk-Free Bet For Mobile

On top of that, users making their first bet via mobile or tablet device will earn themselves a risk-free bet of up to €25. While this isn’t strictly a welcome bonus, as a customer may have been using the desktop site to place bets before making their first mobile bet, it is certainly an offer worth noting. In order to participate, players must take the following steps:

• Place any bet, single or multiple, via a tablet or smartphone device

• The minimum odds of the bets must be 1.70

• If the best loses, email win@interwetten.com with the subject “Mobile Cashback”

• The bonus will be credited to your account within 24 hours (weekdays only)


Verdict: Generous sign-up bonus, with an additional risk-free bet

The headline welcome offer of 100% up to €100 is very good. In fact, it’s bang in line with the very best sports betting welcome bonuses in the industry. The fact that you can claim it on desktop and then grab a further €25 risk-free bet on your phone makes it even better. However, we don’t give Interwetten full marks, because the terms of their offer are confusing and there are references to multiple welcome bonuses, which further muddies the water.


Ongoing Promotions and Offers (5/10)

Sadly, in stark contrast to what is a really good welcome bonus, the ongoing promotions for existing Interwetten customers are not great. There’s next to nothing here for sports betting customers and the company seems to dedicate a lot more time to looking after their casino players.
There are two ongoing promotions at the Interwetten sportsbook, which are:

• 2-0 Insurance: If you place a bet on a Bundesliga team to win a game and they take a two goal lead, you can relax. If the opposition team comes back to turn your bet into a loser, Interwetten will still pay you out as a winner (within two working days).

0-0 Insurance: Bet on one of Interwetten’s selected “Top Games” and should the game end with a boring 0-0 scoreline, the bookmaker will refund your stake (up to a maximum of €25).


In all fairness, these are nice promotions. It’s a little disappointing that the insurance refunds are not paid out immediately, but we’re nitpicking on that point. It’s also a shame that they don’t apply to all football matches, instead of just a small selection. But the main problem is that there aren’t any more promotions to enjoy.

The only reason we didn't give an even lower mark, is because Interwetten does very occasionally provide one-off promotions that are pretty generous. For instance, to mark the start of the 2021/22 Bundesliga season, all existing players had the chance to earn a 25% reload bonus worth up to €250. That’s actually a very good offer, but this type of promotion is rare.

Verdict: Extremely limited range of ongoing sports betting offers

Considering how great the Interwetten sign-up bonus is, our expectations were high for a decent selection of ongoing offers. But sadly, this isn’t the case. The two promotions that do exist are nice, but even they come with strings attached.


Deposit Options at Interwetten (7/10)

Interwetten offers its customers a pretty solid choice of payment methods. The full range of credit and debit cards are on display, with a relatively low minimum deposit requirement ensuring that even casual sports bettors can get in on the action.

There are no hidden transaction fees for any of the deposit options, which is always nice to see. While the bookmaker lacks any cutting-edge payment methods, such as cryptocurrency or mobile payments like Apple Pay, the selection is more than adequate, with e-wallets and bank transfer options aplenty.

The daily deposit limit of €3,000 is more than adequate for the average player, though if you’re a high roller, that could be an annoyance.

Available Deposit Methods

Payment Option Minimum Deposit Maximum Deposit Processing Time Processing Fee
Debit Card
(Visa / Mastercard / Maestro)
€10 €3,000 Instant None
Credit Card  (Visa / Mastercard / Diners Club) €10 €3,000 Instant None
VPay €10 €3,000 Instant None
EPS / Giropay €10 €3,000 Instant None
Klarna €10 €3,000 Instant None
MuchBetter €10 €1,000 Instant None
Bank Transfer €10 €3,000  1 - 14 days None
Skrill €10 €1,000 Instant None
Neteller €10 €1,000 Instant None
ecoPayz €10 €1,000 Instant None
PaySafeCard €10 €1,000 Instant None
HYPO €10 €3,000 Instant None

You can create an Interwetten account in eight different currencies: EUR, USD, GBP, CHF, NOK, SEK, SDG and TRY.

Verdict: A satisfactory range of deposit options does not disappoint

Everything that a seasoned sports betting fan would expect in terms of payment methods is more than covered by Interwetten. With several major currency options available and perfectly reasonable transaction limits, the choice of deposit options is very much in line with industry leading bookmakers.


User Interface and Experience  (7/10)


Although Interwetten is a bookmaker with a strong football betting product, there are large parts of this sportsbook which look tired. They do at least give punters the option of downloading an Android app, which somehow feels cleaner and more slick, but at times, the site design really feels like it’s from 2010.

In terms of functionality, there are actually some cute little features. For instance, when you are looking at the overview of a competition, you can choose a “quick bet”. Perhaps you’re on the football overview page, with all of today’s fixtures displayed in front of you. Clicking the buttons at the top marked “Quick Bet Favorite” or “Quick bet Outsider” will automatically add a selection to your betslip. This is great for those times you want a small stakes bet for fun but don’t want to put any effort into the research.

The Interwetten betslip is pretty nice too. It’s very clearly laid out and extremely intuitive, with singles at the top, accumulators below and system bets at the bottom. This is consistent with the whole of the Interwetten betting site and mobile app design, in that it’s minimalist and quite clean. It’s not going to be nominated for any design awards, but it certainly gets the job done in a quiet and effective manner.

If you are not logged into your account, you cannot change the odds format away from the default of decimals. When you do log in, the option is buried away inside your profile in a  section labelled “Settings”. Your options are fractional odds, decimals or US style odds.

Verdict: Average user interface with some nice little touches

The user experience at Interwetten is more than adequate. Nobody is going to be furious about a lack of certain features, but nor are the owners of this sportsbook likely to win any awards for innovation. If you just want to place a few football bets at the weekend, you’re going to be absolutely fine.


Sports Betting Product (8/10)

The Interwetten sports betting product is a bit of a mixed bag, but it’s certainly better than average. With around 30 different sports to bet on, that’s better than a lot of online sports betting operators and in terms of the football offering, it’s very good indeed. For a Premier League fixture, for instance, there are around 350 different markets, which is twice as many as Bet365 offers.

When it comes to other sports though, the depth is lacking. A good quality tennis match has 23 markets, which is very much in line with the industry, and the esports product stacks up to many other competitors. But with basketball, for instance, there are far fewer markets than other top bookmakers offer, while some of the biggest cricket tournaments only had match winner betting available.

There are some nice touches to be found at Interwetten. The “Last Minute” bets section is brilliant for those who just want to have a quick wager without doing too much research, while the “Odds Under 2.00” section is a similarly convenient coupon for those who enjoy accumulators full of short priced favourites. But while these thoughtful flourishes can be found all over the site, Interwetten doesn't give punters a Bet Builder option, or even Request A Bet.

Verdict: A strong football offering, but lacking in areas

Fans of football accumulators and other casual bets won’t be disappointed, but the lack of a bet builder feature is a let down for those who like to get deep into statistical analysis. Followers of certain other sports, such as cricket, will also find the product lacking. But generally, Interwetten offers an above average sports betting product.

Live Betting At Interwetten (8/10)

Following on from the pre-match product, Interwetten also does a pretty good job with their in-play betting. All of the major sports are there, including football, basketball and baseball, along with plenty of more niche competitions in the form of Australian rules and rugby league matches.

In terms of live betting markets, they also stack up very well. Basketball matches feature around 15 to 20 markets, which certainly isn’t bad, while some of the smallest football events, like the Australia Sunday League, had more than 50 markets. That is exactly in line with the best live betting operators, like 1XBet and in fact, Bet365 were not even taking bets on this competition.

The Austrian sportsbook claims to offer more than 500 live bets per hour, but based on what we've seen, this must be referring to the combined number of markets, rather than fixtures, which is often lacking. Although the number of markets does compare favourably with competitors, the fixture list for sports other than football is often found wanting.

For instance, there are around 20% of the basketball fixtures available for live betting that you can find at 1XBet. The same is true of the esports product. Although the number of markets is good, there are significantly fewer games available. At a time when the top live betting operators had 15 fixtures available for in-play betting, Interwetten had a single DOTA 2 fixture.

Verdict: A decent live betting product

Like the pre-match sports betting product, Interwetten does a great job in some areas, but falls short in others. The majority of people will be more than happy with the product as a whole, especially the number of markets available. But we’d like to see a few more fixtures made available, to really match the biggest betting sites.

Interwetten Live Streaming (2/10)

As we hinted earlier in this Interwetten sportsbook review, there are some areas of the site which make it seem very old and outdated. There is no better example of this than when it comes to the live betting section, which offers no streaming capabilities at all.

When you look at esports betting, for example, if you can’t actually watch a stream of the game while placing your in-play bets, it renders the whole idea a little pointless. If all you want to do is bet on the match winner market, you’ll be okay, but anything even slightly more nuanced and it's a problem.

Perhaps it’s less of a problem in slower-moving sports like football, cricket or tennis. But for many punters, the whole point of in-play betting is to watch the game and bet in accordance with the ebbs and flows of the action. If you cannot see what’s going on, that’s a large part of the fun taken away.

Match Trackers

As tempting as it is to give Interwetten a score of zero, since there are no streams at all, it’s worth taking a look at the positives. Players may not be able to watch a stream of the action, but this online betting site does at least offer in-play match trackers which provide a minimal amount of information.

For a football match, you’ll see a clock to indicate how far into the game we are, as well as the first and second half goal details, corners and cards information. For sports like volleyball and tennis, you’ll also see who is on serve. They don’t show the depth of information as the trackers found at the top online sportsbooks, with play by play details, but at least it’s the minimum amount of information required to facilitate live betting.

Verdict: No streams at all to be found at Interwetten

What can we say? With no streams at all, for any sport, this section of our Interwetten review is a huge flop. For a sportsbook with such a good pre-match betting product, we have to say that the lack of streams is a massive disappointment.

Withdrawal Options at Interwetten (7/10)

Much like the available selection of deposit options, Interwetten also offers a solid choice when it comes to making a withdrawal. There are no ultra-modern payment methods to be found, so don’t expect to take your money out in the form of Bitcoin, or even using something like Google Pay, but for the vast majority of punters, the selection of e-wallets, cards and banking options will more than suffice.

It’s worth noting that the minimum withdrawal amount is three times higher than the minimum deposit, so be warned. If you are a smaller stakes, casual player and you want to have a €10 minimum deposit bet on your favourite team at odds of 2.50, you won’t actually be able to withdraw your winnings if that bet comes in.

New customers are given plenty of fair warning that they will not be able to request any kind of withdrawal until the identity verification process has been completed and are prompted at regular intervals to upload proof of both their address and some form of ID such as a passport. You may also be asked for a copy of a bank statement.

We have read elsewhere on the internet that Interwetten forces customers to use a direct bank transfer for their first withdrawal, before making the other choices available. That hasn’t been our experience, so perhaps that is an old rule which is no longer enforced. The terms and conditions on site do state that Interwetten has: “the exclusive and unfettered right to rule that withdrawals may be made only by bank transfer in order to validate the identity of the player.”

But that suggests that they would only apply a rule if absolutely necessary, in order to verify a customer’s identity.

Available Withdrawal Methods

 

Payment Option Minimum Withdrawal
Maximum Withdrawal Processing Time Processing Fee
Debit Card
(Visa / Mastercard / Maestro)
€30 Unlimited 1 - 3 days None
Credit Card  (Visa / Mastercard / Diners Club) €30 Unlimited 1 - 3 days None
VPay €30 Unlimited 2 - 6 hours None
EPS / Giropay €30 Unlimited 2 - 6 hours None
Klarna €30 Unlimited 2 - 6 hours None
MuchBetter €30 Unlimited 2 - 6 hours None
Bank Transfer €30 Unlimited 1 - 14 days None
Skrill €30 Unlimited 2 - 6 hours None
Neteller €30 Unlimited 2 - 6 hours None
ecoPayz €30 Unlimited 2 - 6 hours None
HYPO €30 Unlimited 2 - 6 hours None



Verdict: Good choice of safe and secure withdrawal options

There’s a payment option to satisfy the overwhelming majority of punters at Interwetten. Crypto enthusiasts may be disappointed, but the range of withdrawal methods is more than adequate, and in line with leading sports betting providers.


Responsible Gambling (8/10)

Elsewhere in this Interwetten sportsbook review, we mentioned that this Austrian bookmaker adheres to the ESSA Code of Conduct. A large part of that organisation is dedicated to reducing problem gambling through a wide range of social responsibility efforts, which all members, including Interwetten, agree to implement.

At Interwetten they talk about the “five pillars” of socially responsible gambling:

    1.    Information: Interwetten does its best to inform players about the risks associated with gambling. 

    2.    Staff Training: The bookmaker’s staff are regularly trained on the subject of responsible gambling, with leading experts brought in to assist.

    3.    Protection of Minors: Interwetten does not accept underage players and carries out regular KYC checks to avoid facilitating underage play.

    4.    Responsible Gambling Tools: The company provides a range of self-help tools, listed in detail below. 

    5.    Assistance and Support: Interwetten puts problem gamblers in touch with professional external assistance, should it be required.


Responsible Gambling Tools

In terms of responsible gambling tools, you’ll find the following available at Interwetten:

    •    Reality Check: This applies more to the casino, but it is a way to help players track their playing time on RNG games.

    •    Stake Limits (daily/weekly/monthly): When creating a new account, players will be prompted to set these limits. It is not compulsory and can be configured later on within your account. 

    •    Loss Limits (daily/weekly/monthly): As above, but concerning the maximum amount a player can lose, rather than the amount they can bet. 

    •    Self-assessment Test: This survey will ask you a series of questions, to help determine whether you may be at risk of developing a problem.

    •    Self-Exclusion: As is standard with sports betting companies, players who feel that their gambling is out of control can choose to exclude for a period of between six months and five years. This is irreversible and Interwetten will take steps to ensure that your account will not be reopened and that you will not be able to create a new one.


Verdict: A sports betting operator with integrity

It’s very obvious that Interwetten takes its obligations as a socially responsible sports betting provider extremely seriously. The range of tools to help protect problem gamblers is not the most complete that we’ve ever seen, but it’s better than average and the company clearly has the best of intentions.

Customer Service (6/10)

The first place to look if you need help with your Interwetten betting account, is the Help/FAQ page, which is located in the website’s footer. This is actually pretty good, certainly more helpful than the FAQs of many other sports betting sites. But if you cannot find the solution to your problem here, things start to take a turn for the worse.

A major problem with Interwetten customer support is the lack of a live chat option. We don’t mean that it’s there some of the time, just not available around the clock; Interwetten simply doesn’t offer live help. If you need to ask a question, you need to send an email to service.en@interwetten.com, or use the contact form on the website.

Although the support agents are not slow to respond, it’s obviously nowhere near as fast as if you could speak to someone in real time. And from our experience, if you need to deal with the support team in English, you are likely to receive a less than fluent response. In fairness, that is understandable, as an Austria-based betting site.

Somewhat bizarrely, Interwetten also displays a fax number to contact (0035 623 276 444) but we suspect that won’t be much use to anyone under the age of 45.

Your last resort for contacting the support staff at Interwetten is a telephone number with a Malta dialling code: 0035 623 276 355. We have never tried to call it, but it is displayed prominently on the website, so one would hope that it works.

Verdict: Disappoint customer support, especially the lack of live chat

In this day and age, it seems inexcusable that Interwetten fails to offer a live chat option, even for just a small period of time throughout the day. The email support agents are helpful and polite, but their English is not the best.


Interwetten - Final Thoughts (7/10)

Overall, Interwetten is a pretty solid sportsbook site. Some things they do very well, while in other areas they are disappointing. There is no better example of this than the sports betting product, which stacks up extremely favourably compared to the big boys of the global betting industry, but then they don’t allow you to stream any of their in-play fixtures.

Another great example is bonuses and promotions. A market-leading welcome bonus is presented in a confusing fashion, but is nevertheless still a fantastic offer. But then once you’re registered, that’s pretty much it. No loyalty promotions, no enhanced odds offers, no further rewards for existing players.

If you’re a casual sports betting punter, with a particular interest in German football, then you’re not going to find much wrong with Interwetten at all. They don’t claim to be industry pioneers and what they do offer, they generally do very well.

Most importantly, they have a fantastic reputation for fairness and their license is one of the best you can get. So if you’re looking for a safe and secure online betting experience, with a generous welcome bonus, we strongly recommend that you register with Interwetten.

Interwetten Review - FAQs

Is it safe to bet with Interwetten?
Absolutely. Interwetten have been in the sports betting game for a long time and have earned a good reputation. They have a respectable license from the Malta Gaming Authority and are affiliated with several major industry associations which support fair play and integrity.

Does Interwetten offer cashout?
Yes, you can cash out your single and multiple bets at Interwetten, on both desktop and mobile devices.

Can I request a bet from Interwetten?
No. At the moment, this is not a feature that Interwetten offers to its players. Should this change in the future, we’ll be the first to share the news.

What mobile and tablet devices are compatible with Interwetten?
In terms of betting apps, Interwetten only offers an Android version at the time of writing. However, users of Windows or iOS devices can still bet at Interwetten, simply by visiting the website on their browser. The mobile version of the site is fully responsive and works with any modern smartphone or tablet devices.

Language versions

Croatian, English, French, German, Greek, Italian, Portugese, Spanish, Turkish

Odds formats

EU Odds (1.50), UK Odds (1/2), US Odds (-200)

Deposit methods

Bank Transfer, Credit Card, ecoPayz, MuchBetter, NETELLER, Paysafecard, Skrill (Moneybookers), Sofortuberweisung

Withdrawal methods

Bank Transfer, Credit Card, ecoPayz, MuchBetter, NETELLER, Skrill (Moneybookers)

Credit cards

Diners Club, MasterCard, VISA

Debit cards

Maestro

Mobile betting

Yes - https://www.interwetten.com/en/mobile

Live betting

Yes

Live streaming

No

Customer support
Language Support email Support tel. Support tel. Live chat
Croatian service.en@interwetten.com 0035-623-276-355 No
English service.en@interwetten.com 0035-623-276-355 No
French service.fr@interwetten.com 0035-623-276-355 No
German service.de@interwetten.com 0035-623-276-355 No
Greek service.gr@interwetten.com 0035-623-276-355 No
Italian service.it@interwetten.com 0035-623-276-355 No
Portugese service.pt@interwetten.com 0035-623-276-355 No
Spanish service.es@interwetten.com 0035-623-276-355 No
Turkish service.tr@interwetten.com 0035-623-276-355 No
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